FAQ
Do I need to schedule an appointment to start the
service?
No, access is instant. All that is
required is that you download and install the software on your
computer.
Do I need any additional equipment
for my computer?
NO, You do not need a TV card,
descrambler, antenna or any additional equipment.
Is this service available in my
area?
Yes, as long as you have an Internet
connection you will receive full service.
Can I install this on more then one
computer?
Yes, you can install this in up to three
computers or notebooks that you own. You are not authorized to
redistribute this software to others outside your household.
Will this work on any computer ?
Yes,
It works with all computers running windows 95, 98, NT, ME,
2000 or XP.
Is this compatible with my wireless
Router?
Yes, it is total compatible with any Cable
of DSL internet connection direct or through a router.
Do you offer a satisfaction
guarantee?
Yes we do! If you are experiencing
technical difficulties and would require support, our support
team guarantees to solve your issue on first contact or your
money back! Simply contact us by email, by phone or through
live web-chat function located in the member’s area.
What kind of support can I expect?
We
have 3 teams offering support around the clock and 7 days a
week. Once inside, you will find clear online forms where you
can submit your questions, FAQ pages that answer all common
issues, and, if you do not find your answers there, our
support team guarantees to solve your issues on first contact
or your money back! You will get clear concise answers back in
record time! You can contact our technical support team by
email, by phone and by using our Live Chat buttons available
within the member’s area. Start by clicking
here.
Can I cancel my membership?
Absolutely,
if you ever become dissatisfied you may cancel at any time
during the course of your membership without any further
obligations.
Is my registration secure and
confidential?
Absolutely! Your personal
information and email are never shared with any other
organization whatsoever – we take confidentiality very
seriously. Our registration process and payment pages are 100%
secure.
Is it true that I will also find Radio channels
like on “satellite radio” ?
Yes, You will also be
able to access hundreds of Digital Radio stations,
broadcasting from all over the world with the highest audio
quality.
I've finished reading the FAQ. How do I sign
up?
If you are not currently registered with our
website, please click here to sign up.
Effective December 04, 2006 |